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Wilbert B. Parents and little ones love them
Parents and little ones love them
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Dear little baby, discovering beautiful things is our expectation for you. Whether you have just come to this world or have grown up, keep the ability to detect beautiful things, and a beautiful world will appear in your eyes.
Perfect to hold by your little
Size: 16inches (40cm) in standing height and 7.5oz (211g) in weight. We strategically designed the dollâs arms and legs to be no bigger than 4cm, perfect size for babies to grab and play with easily.
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Named your dolls or place best wishes
You can place a name or any wishes words (up to 10 characters) to give the doll a unique identity and life.Now your sweet heart have a best friend also named by you.
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100% Handcrafted Wonderful gift Â
We will personalize your doll by adding your babyâs name or wishes words  completely free. In addition, you will also receive a free delicate Gift Bag, which makes your doll as a perfect gift sent to anyone on any occasion!We believe they Will definitely love their new members.
Safty and proper washing
We manufacture all dolls with the best and safest materials that comply with the applicable safety standards. We have successfully completed numerous safety tests involving US-CPSIA, ASTM F963-16/-17, CA-CCPSA, EU-CE, EN71-1-2-3, and GB6675.1-4. All material we use for Dolls and lettering is safe and skin-friendly, Even with proper washings are durable enough to maintain color and sharpness.Â
Shipping
Your Doll require 1-2 business days to be Personalized, all orders will be dispatched from our warehouse within 3 business days after receiving your order.Estimated date of delivery.( Express Couriers (DHL, FedEx) as an alternative optionďź:
Regions |
Free Shipping |
Express Courier |
United States |
15-30Â days |
3-10Â days |
Canada |
15-25Â days |
3-10Â days |
United Kingdom |
15-25Â days |
3-10Â days |
Australia |
15-30Â days |
3-10Â days |
Europe |
10-25 days |
3-10Â days |
Rest of World |
10-25 days |
3-10Â days |
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We stand behind our handcrafted dolls 100%. So there is a risk-free ironclad 30-day guarantee for you. If you don't have a positive experience for any reason, we will do whatever to make sure you are 100% satisfied with your purchase..If you are unsatisfied with your doll for any reason when you receive it, you can return it to us in its original condition and packaging for an exchange or full refund. You have 30 days in which to return your item so you can shop at our site in complete confidence.We have 24/7 message and Email Support. Please contact us if you need assistance.
Regarding potential delivery delay due to the impact of COVID -19
We provide FREE Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports and JurongIsland.
There are 2 delivery options available, Standard and Express delivery.
Standard Delivery â is FREE for all orders and it takes approximately 10-35 working days (Depends on the distance) to reach you from the time of order.
Express Delivery â is available at an additional charge and it takes approximately 7 working days to reach you from the time of order.
Regarding potential delivery delay due to the impact of COVID -19
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
International Deliveries
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.
Regarding potential delivery delay due to the impact of COVID -19
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your countryâs governing laws in order to clear customs.
Regarding potential delivery delay due to the impact of COVID -19
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :
If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.
Sales item(s) are non-exchangeable nor returnable either in our retail boutique or via our online portal.
All exchanges and returns would need to be raised within 10 days of the invoice date for Singaporeorders, and 20 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within Singaporeor through our online portal at www.company.com. All requests for returns however, would need to be strictly made online at www.company.com for both local and overseas deliveries.
2.1 You will need to bring along your original invoice together with the item(s) in its original condition and packaging to any of our boutiques.
2.2 You will be entitled to an exchange of any item(s) in the boutique immediately after evaluation by our retail associates that it is valid.
2.3 If the value of the exchange item(s) is higher than the original item(s), you will be required to top up the difference in cash.
2.4 There will be no refund if the value of the exchange item(s) is lower than the original item(s).
2.5 No other forms of exchanges (such as boutique cash vouchers or online store credit) will be given at our boutiques.
3.1 You will need to include your original invoice together with the item(s) in its original condition and packaging.
3.2 Kindly print and fill up the Exchange/Return Request Form here and follow the steps indicated in the form for your exchange.
3.3 Mail us your parcel via a traceable mode of postage.
3.4 Wait for our email confirmation and you will be notified once your online Store Credit Voucher is ready. Generally, the processing period is 5 working days upon receipt of your parcel.
3.5 All requests for returns will be refunded via online Store Credit Vouchers only. Your online Store Credit Voucher is valid for 30 days and can be used for your next purchase online. It is strictly non refundable, non extendable, non exchangeable for cash and non exchangeable for boutique vouchers. The online Store Credit Voucher is applicable online only and cannot be used in our Retail boutiques.
3.6 Online Store Credit Vouchers are to be used in a singular transaction and any excess amount not utilized, would not be refunded.
3.7 Online Store Credit Vouchers given will be at the buying price of the product as stated in the original invoice. No refunds will be given for delivery charges incurred in the original, returned and onward shipping charges of exchanged items.
3.8 However, if any of the products received is deemed defective or a wrong shipment, BeetleBug.com will bear the cost of shipping the item(s) back to you. Please note that all exchanges are subjected to stock availability and whilst we endeavour to ship a replacement item(s) back to you, we reserve the right to do an exchange by way of an item(s) of a similar value or providing online store credits or any other methods at the discretion of BeetleBug.com.
3.9 No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.
3.10 All returns and exchanges made via our online portal at www.company.com would need to be shipped to :
The Company Pte Ltd
Changi South Lane
#03-01/03NanWahBuilding
Singapore
Tel: +65 6214 1490
4.1 All items that are returned and exchanged, can only be made once.
4.2 We reserve the right and full discretion to disqualify you from enjoying free returns if the subsequent item(s) for return or exchange are of the same item(s) as a previous order
4.3 Our returns and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.
4.4 BeetleBug makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description and fitness for a particular purpose
4.5 Such returns are at all times governed by the provisions of the Consumer Protection (Fair Trading) Act of Singapore
4.6 All decisions made by BeetleBug.com is final
We offer repair services for all our products. Kindly visit us at any of our boutiques in Singapore for more information or contact us at marketing@company.com
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Parents and little ones love them